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The journy.io specification defines the semantic structure for customer data collected by journy.io across all its libraries and APIs. Within this specification, there are four distinct API calls, each representing a unique category of semantic information about a customer, which includes both user and account details. Importantly, all of these API calls share common fields that provide a standardized foundation for your data.

APIs

  • Identify: who is the customer?

  • Group: what account, company or organization are they part of?

  • Track: what are they doing?

  • Page: what web or app page/screen are they on?

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