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Last updated: February July 2020

1. Introduction

This Privacy Policy explains what information Release Management ("Vendor") collect about you and why, what we do with that information and how we handle the content you place in all our add-ons for JIRA Server, DataCenter & Cloud ("Add-on") which is fully compliant with the Atlassian Privacy Policy.

2. Scope of Privacy Policy

This Privacy Policy applies to the information that we obtain through your use of the Add-on. By using Add-on you consent to the collection, processing, storage, disclosure and other uses described in this Privacy Policy.

3. Definitions

Add-on: a bundle of code, resources and configuration files that can be used with an Atlassian product to add new functionality or to change the behavior of that product's existing features.

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Personal Information: information that may be used to readily identify or contact you as an individual person, such as: name, address, email address, or phone number. Personal Information does not include information that has been anonymized such that it does not allow for the ready identification of specific individuals.

4. Changes to Privacy Policy

We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the "Effective Starting" date at the top of this Privacy Policy.

If you disagree with any changes to this Privacy Policy, you will need to stop using Add-on and deactivate your account(s), as outlined below.

5. Information available to us

Atlassian Marketplace Information

  • Contact information such as full name, email address, mailing address, and phone number

  • Billing information such as full name and billing address

  • JIRA host details (as prescribed by the Atlassian Connect Guidelines)

    • Details: eventType, productType, baseUrl, pluginsVersion, serverVersion, sharedSecret, publicKey, clientKey

6. Content

We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our SaaS Products or Websites. Such Content includes any Personal Information or other sensitive information that you choose to include ("incidentally-collected Personal Information").

7. Other submissions

We collect other data that you submit to us, such as surveys, activity or event, request customer support, communication with us via third party social media sites or any other form of communicating with us. For example, information regarding a problem you are experiencing with the Add-on could be submitted to our issue tracker or sent via email.

8. Information we collect from your use of the Add-on

Web Logs

As is true with most websites and services delivered over the Internet, we gather certain information and store it in log files when you interact with the Add-on. This information includes internet protocol (IP) addresses as well as browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information, the URLs you accessed (and therefore included in our log files) include usernames as well as elements of Content (such as JIRA project names, project keys, status names, and JQL filters) as necessary for the Add-on to perform the requested operations. Occasionally, we connect Personal Information to information gathered in our log files as necessary to improve Add-on Services for individual customers. In such a case, we would treat the combined Information in accordance with this privacy policy.

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We also use javascript, e-tags, "flash cookies", and HTML5 local storage to collect information about your online activities over time and across different websites or online services. Many browsers include their own management tools for removing HTML5 local storage objects. To manage "flash cookies" please click here.

9. How we use Information we collect

General Use

We use the Information we collect about you (including Personal Information to the extent applicable) for a variety of purposes, including to:

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As a natural result of using Add-on, you may create Content that other users of your JIRA instance can access for the purposes of collaboration. Some of the collaboration features of Add-on display your profile information, including Personal Information included in your profile, to users with whom you have shared your Content

10. Service Providers, Business Partners and Others

We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us. These service providers may have access to or process your Information for the purpose of providing those services for us. This list includes:

11. Information we do not share

We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes).

12. Data storage, transfer and security

Add-on hosts data with hosting service providers in numerous countries. The servers on which Personal Information is stored are kept in a controlled environment. While we take reasonable efforts to guard your Personal Information, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any incidentally-collected Personal Information you choose to store in Add-on are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.

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