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Overview

Discord is a very popular messaging and collaboration app among young SaaS companies. journy.io therefore decided to integrate to offer direct Discord notifications (in select channels) upon getting B2B product-led growth signals.

Your various teams will be receiving Discord notification when e.g. accounts see more than 50% of their users having more than 50% login dropdown in the last 7 days.

How to connect Discord

Go to your connections menu and click the 'Connect' button under the Discord logo:

image-20240408-142027.png

Choose the Discord account that you want to connect to:

Upon Sign In and reviewing and accepting the permissions, you'll see that Discord is now connected, on top of your connections screen:

image-20240408-142038.png

Discord General settings

If you go to the 'Connections' menu and click on 'Settings' on the Discord panel, you'll see the general 'Connection' Tab

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Here are the different settings:

  • Name: Set/Edit a name for the connection.

Discord logs

At any time, you can check the journy.io→Discord log.

image-20240408-142126.png

Discord Actions

journy.io eventually allows to define product-led growth signals that trigger actions related to the installed connections. For each user/account meeting signal conditions, following Slack actions can be triggered:

  • Send a message: Sends a formatted message to a Slack channel. You can also indicate which importance/colour indicator you like that message to have.

image-20240408-142153.png

Tip: Need help with your Connectors?

Reach out to our support team

https://releasemanagement.atlassian.net/servicedesk/customer/portal/14

or book time to make it online

https://calendly.com/journy-io/meet-us?back=1&month=2024-04
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