SLAs & Status

SLAs & Status

Below you can find a link to most of our Apps status page to see current status and historical uptime.

Our SLAs

Name

Value

Name

Value

Availability / Uptime

99.9%

Support response time

24 hours

Critical severity bugs

2 weeks

High severity bugs

4 weeks

Medium severity bugs

6 weeks

Release Management Apps

Key Partners

Atlassian

AWS

Atlassian

AWS

https://status.atlassian.com/

https://health.aws.amazon.com/health/status