journy.io’s .Net / C# library lets you record data from your platform, from your .Net / C# code.

All of journy.io’s server-side libraries are built for high-performance, so you can use them in your web server controller code. This library uses an internal queue to make identify and track calls non-blocking and fast. It also batches messages and flushes asynchronously to journy.io’s servers.

Getting started

Make sure you’re using a version of .Net / C# that’s 14 or higher.

1. Run the relevant command to add journy.io’s .Net / C# library module to your package.json.

   Install-Package Analytics -Version <version>

2. Initialize the Analytics constructor the module exposes with your journy.io SDK connector Write Key, like so:

   using Segment; var config = new Config().SetHost("https://analyze.journy.io/backend"); Analytics.Initialize("YOUR_WRITE_KEY", config);

Be sure to replace YOUR_WRITE_KEY with your actual Write Key which you can find in journy.io by navigating to: Connections > API/SDK Connector and selecting the source tab and going to the .Net / C# tab.

This creates an instance of Analytics that you can use to send data to journy.io for your project. The default initialization settings are production-ready and queue 20 messages before sending any requests.

There is an option in journy.io to set a proxy ("Use proxy domain") so traffic flows through your own domain. In that case, host will have another value, pointing to your own domain.

Basic tracking methods

The basic tracking methods below serve as the building blocks of your journy.io tracking. They include Identify, Group, Track, and Page.

These methods correspond with those used in the journy.io Spec. The documentation on this page explains how to use these methods in .Net / C#.

Identify

For any of the different methods described on this page, you can replace the properties and traits in the code samples with variables that represent the data collected.

identify lets you tie a user to their actions and record traits about them. It includes a unique User ID and/or anonymous ID, and any optional traits you know about them.

journy.io recommends that you make an identify call:

• After a user first registers

• After a user logs in

• When a user updates their info (for example, they change or add a new address)

Example of an identify call for an identified user Elon Musk:

The call above identifies Elon by his unique User ID (the one you know him by in your database), and labels him with the firstname, lastname, email, and friends traits.

The identify call has the following fields:

Identifying users happen incremental: You can identify users with a subset of traits; and later make another identify call with another subset of traits. The result of both identify calls will be the union of all traits.

To delete a traits, you have to add them to the identify call with value null:

Find details on the identify method payload in journy.io’s Identify Spec.

Group

group lets you associate an identified user with a group. A group could be a company, organization, account, project or team! It also lets you record custom traits about the group, like industry or number of employees.

journy.io recommends that you make a group call:

• After a user first registers, entering its company details.

• After a user logs in. Make a group call for each account the user is part of.

• When a user updates their info, make a group call for each account the user is part of.

Example group call, adding user Elon Musk to account Tesla, as an 'admin':

The group call has the following fields:

Group-calling accounts happen incremental: You can identify users with a subset of traits; and later make another identify call with another subset of traits. The result of both identify calls will be the union of all traits.

To delete a traits, you have to add them to the group call with a null reference:

Find more details about group, including the group payload, in the journy.io Spec.

Track

track lets you record the actions your users perform, optionally within the context of an account. Every action triggers what we call an “event”, which can also have associated event metadata.

You’ll want to track events that are indicators of success for your site, like Signed Up, Item Purchased or Article Bookmarked.

To get started, we recommend tracking just a few important events. You can always add more later!

Example identified track call by a user Elon Musk:

B2B example identified track call by a user Elon Musk in the context of account Tesla, back on Dec 12th 2015:

This example track call tells us that Elon Musk triggered the Car Sold event with a revenue of $39999.99 and chose your hypothetical ‘200-day’ shipping, back on Dec 12th 2015.

track event metadata ( properties ) can be anything you want to record. In this case, revenue and shipping method.

The track call has the following fields:

Find details on best practices in event naming as well as the track method payload in the journy.io Spec.

Page

The page method lets you record page views on your website, along with optional extra information about the page being viewed. It is also user to record screen views in your app/on your platform.

If you’re using our client-side set up in combination with the .Net / C# library, page calls are already tracked for you by default. However, if you want to record your own page views manually and aren’t using our client-side library, read on!

Example page call, where a user Elon Musk visits the pricing page:

B2B example page call, where a user Elon Musk visits the pricing page, when being in account Tesla, back on Dec 12th 2015:

The page call has the following fields:

Find details on the page payload in the journy.io Spec.

Additional configuration

Development mode

You can use this initialization during development while testing the library. SetAsync(false) will make sure the library makes a request to our servers every time it’s called.

Don’t forget to set async back to true for production, so that you can advantage of asynchronous flushing on a different thread.

Anonymous ID

All libraries require all messages to have either a userId or anonymousId. If you would like to use an anonymousId, which you should for anonymous users, you can pass it in with options.

Tip: Need help integrating journy.io to your web-site and/or App?

Reach out to our support team

or book time to make it together