Topics

Overview

Slack is about the most popular messaging and collaboration app among SaaS companies. journy.io therefore decided to integrate to offer direct Slack notifications (in select channels) upon getting B2B product-led growth signals.

Your various teams will be receiving Slack notification when e.g. accounts see more than 50% of their users having more than 50% login dropdown in the last 7 days.

How to connect Slack

Go to your connections menu and click the 'Connect' button under the Slack logo:

Open

Choose the Slack account that you want to connect to:

Open

Upon Sign In and reviewing and accepting the permissions, you'll see that Slack is now connected, on top of your connections screen:

Slack general settings

If you go to the 'Connections' menu and click on 'Settings' on the Slack panel, you'll see the general 'Connection' Tab

Here are the different settings:

• Name: Set/Edit a name for the connection.

Slack logs

At any time, you can check the journy.io→Slack log.

Slack actions

journy.io eventually allows to define product-led growth signals that trigger actions related to the installed connections. For each user/account meeting signal conditions, following Slack actions can be triggered:

• Send a message: Sends a formatted message to a Slack channel. You can also indicate which importance/colour indicator you like that message to have.