Jira Service Management

{"xsrfToken":"f0e2da84c8d970a19bf76a4b72d2c0de8dae634b_lout","branding":{"id":"11","key":"rms","name":"Release Management Apps Support","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2c3c7a","headerLinkHoverBGColor":"#2c3c7a","headerBadgeColor":"#2c3c7a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/055f4a78-dde0-4666-a589-bd2b3f545c60/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDFlOGMxYi0zN2VmLTQwMmYtODVjMi1hMzZhMWViMjYyZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA1NWY0YTc4LWRkZTAtNDY2Ni1hNTg5LWJkMmIzZjU0NWM2MCI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MzI5MDMsIm5iZiI6MTczNDgzMjMwM30.LdFhlez1237KA0VF32Pt8nkRijtuV9FFMxq3K9H12NM&client=7d1e8c1b-37ef-402f-85c2-a36a1eb262db&mode=fit","logoId":"055f4a78-dde0-4666-a589-bd2b3f545c60","isLogoAvailable":true,"helpCenterTitle":"Release Management & Journy.io Support Center","sharedPortalName":"Release Management & Journy.io","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Release Management & Journy.io Support Center","sharedPortalName":"Release Management & Journy.io","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#3a2086","helpCenterTitleColor":"#756a94","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4701b50c-6b09-428d-bf51-4fa4c22c91ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDFlOGMxYi0zN2VmLTQwMmYtODVjMi1hMzZhMWViMjYyZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ3MDFiNTBjLTZiMDktNDI4ZC1iZjUxLTRmYTRjMjJjOTFhZSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MzI5MDMsIm5iZiI6MTczNDgzMjMwM30.1VYqiOgIkXH-dcJl7Vhsg5PQQLrA5MBuLtEgg7usKBY&client=7d1e8c1b-37ef-402f-85c2-a36a1eb262db&height=300&mode=fit","bannerMediaApiFileId":"4701b50c-6b09-428d-bf51-4fa4c22c91ae","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"11","key":"rms","projectId":14700,"serviceDeskId":11,"name":"Release Management Apps Support","description":"Release management apps support portal (Release management, Advanced Agile Boards, Release Gadgets, Issues calendar and Easy Roadmap).","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"55","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"Tell us the problems you're experiencing.","icon":11310,"iconUrl":"https://releasemanagement.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11310","groups":[16],"key":""},{"id":"80","name":"Security Inquiry","descriptionHtml":"","callToAction":"Security Inquiry","introHtml":"","icon":11340,"iconUrl":"https://releasemanagement.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11340","groups":[16],"key":""},{"id":"56","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":11345,"iconUrl":"https://releasemanagement.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11345","groups":[16],"key":""},{"id":"53","name":"Support Request","descriptionHtml":"","callToAction":"Support Request","introHtml":"Don't see what you're looking for? Select this option and we'll help you out.","icon":11300,"iconUrl":"https://releasemanagement.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11300","groups":[16],"key":""},{"id":"54","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":11326,"iconUrl":"https://releasemanagement.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11326","groups":[],"key":""}],"reqGroups":[{"id":16,"name":"General"}],"orderMapping":{"16":[80,53,55,56]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"5205f699-d7f8-3a95-8f30-ea50cc7d6a77","appLinkName":"","appLinkUrl":"","spaceKey":"RMC","spaceName":"Release Management for Jira Cloud","spaceUrl":"","isServer":false},"labels":[],"projectKey":"RMS","serviceDeskId":11,"kbLinkDomainURLs":["https://releasemanagement.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RMS","userLanguageHeader":"Release Management Apps","userLanguageMessageWiki":"Please use this portal for Release management, Advanced Agile Boards, Release Gadgets, Issue calendars, and Easy Roadmap support requests. You are able to ask a question, report an issue, or suggest a new feature. We will answer you maximum in 24 hours. Release management apps team.","defaultLanguageHeader":"Release Management Apps","defaultLanguageMessage":"Please use this portal for Release management, Advanced Agile Boards, Release Gadgets, Issue calendars, and Easy Roadmap support requests. You are able to ask a question, report an issue, or suggest a new feature.\nWe will answer you maximum in 24 hours.\nRelease management apps team.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZDFlOGMxYi0zN2VmLTQwMmYtODVjMi1hMzZhMWViMjYyZGIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTE0NzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MzM1MDMsIm5iZiI6MTczNDgzMjMwM30._eGsH1M4v9NhRMPN_dwN1ibAoHW1k9evv2K9lWKVN5s","targetCollection":"upload-project-14700","endpointUrl":"https://api.media.atlassian.com","clientId":"7d1e8c1b-37ef-402f-85c2-a36a1eb262db","tokenDurationInMins":20}},"sharedPortal":{"name":"Release Management & Journy.io","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://releasemanagement.atlassian.net/wiki","kbLinkDomainURLs":["https://releasemanagement.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=releasemanagement","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f0e2da84c8d970a19bf76a4b72d2c0de8dae634b_lout","baseUrl":"https://releasemanagement.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://releasemanagement.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7d1e8c1b-37ef-402f-85c2-a36a1eb262db","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"31934088089c41f7a22eedb7ac0a65bf","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}