Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Select More > Import Blueprint

...

Import the Blueprint Attached.

...

Your Atlassian vendor data

...

You can check progress of execution anytime by clicking on History tab

...

Final configuration in journy.io

Check out a rich feature set of journy.io

...

blah blah

Suggestion on Business Settings

blah blah

Suggestion on Stages Configuration

blah blah at Features.

Below we will show some quick gains that are also specific to Atlassian Marketplace Business.

Suggestion on Business Settings

Click on Settings > Business Settings and scroll to Account.

  • Select Website to pull client logo from

  • Select Maintenance End Date as renewal date

  • Shortlist Key Properties you want to see at overview tab (you still can see all of them at properties tab)

  • Setup Custom Links to access client Website, Licences and Transactions for client at Atlassian Marketplace

...

Suggestion on Stages Configuration

Click on Settings > Stages and select to Account.

Here’s the way we configured stages for ourselves …

...

Read more on how journy.io treat Stages and how you can define Stages at Stages.

Note that I crossed out Health score in our configuration of the stages - you might need it from Day 1. Check more on Custom Scores for future needs.

What’s Next?

What else you can pull from Atlassian Marketplace?

We have not pulled all from the below, but here’s more or less a full menu what you can get from Atlassian Marketplace in addition. Feel free to reach to us if you need support with it.

What?

Why?

How?

...

Technical, Billing and Reseller Contacts

You might want to propagate it to your CRM via journy.io as journy has very good integration with most popular CRMs and might power your switch from one CRM to another one

Two options:

  1. Either additional properties to account - aka Name and email for each of 3x contacts

  2. Make them Users in journy.io, but suggestion to setup some Role property to differentiate Technical, Billing. Reseller Contacts from future App Users.

    1. amend make.com script above add Segment Identify() call for each contact

    2. following by Segment Identify() call to connect user to account.

Transactions History

You might want to see all the purchases for clients as events - New, Upgrades, Renewals, Refunds

Info

We might update this section if we here feedback from you to make step-by-step guides for the 2 above.

What are the next steps with journy.io?

You have done a lot but this is just the beginning of the journey to have the full potential of journy.io and full value out of it.

What?

Why?

...

How?

In-App Analytics

Scores and Health Profiles

Playbooks

Intercom in your App

Proper CRM / change CRM

...

Tip: Need help with your Connectors?

...