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If you are developing for Atlassian Marketplace it has a very good Vendor Management portal with an Open API to pull data from. This portal might be a better source of data for your Accounts in journy.io as opposed to your CRM or could journy.io might be a way for you to get proper CRM as a result of tight an integration.
Let’s try to work it out!
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The reality is engineering teams are rarely available and/or you might want to POC it before make a commitment to assign you your engineering team on it so you develop something you would need to maintain and evolve in the future.
Therefore, we will be using No-code solution like Make.com in this guide plus share some ready to use blueprints. But you can do it with any other platform you are proficient in.
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Go to your Segment account and select you your Source
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Copy your Write Key
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Let’s go to Segment, select our Source and click Debugger tab to assure the message was messages were sent
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and finally let’s go to journy.io to check our Account created/updated
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Information at Atlassian Marketplace is updated regularly and you want all the change changes replicated in journy.io to have up to date look at your clients. To make it happen we will configure an option to execute scenario on cadance (daily) and solicit only updates from Atlassian Marketplace.
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Note that I crossed out Health score in our configuration of the stages - you might not need it from Day 1. Check more on Custom Scores for future needs.
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What? | Why? | How? |
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Technical, Billing and Reseller Contacts | You might want to propagate it to your CRM via journy.io as journy has very good integration with most popular CRMs and might power your switch from one CRM to another one | Two options:
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Transactions History | You might want to see all the purchases for clients as events - New, Upgrades, Renewals, Refunds |
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