User Property

Type

Description

Churn score

percentage

Likelihood that the account will churn. Is calculated through weighted signals being OFF.

Conversion score

percentage

Likelihood that the account will convert or expand. Is calculated through weighted signals being ON, and the type of current stage.

Create at

date/time

Date and time when the account was created in journy.io. When setting up journy.io, for older/existing accounts, this will not be equal to the date and time the account was created on your platform.

Currency

ISO string

The base currency in which account revenue metrics has to be converted to.

Domain

string

The domain of the account. "Example.com"

External ID

string

The unique account ID from your platform.

First activity at

date/time

Date and time of first activity registered by journy.io

Health

string

Health label for this account, being "Good", "Normal" or "Bad"

Health score

percentage

score calculated our of conversion and churn scores; indirectly from weighted signals being OFF or ON.

Last activity at

date/time

Date and time of last activity registered by journy.io

MRR

decimal number

Monthly recurrent revenue in account-defined currency.

MRR base

decimal number

Monthly recurrent revenue in system-defined base currency.

Number of users

number

Number of users the account has registered.

Profile URL

URL link

Link that will bring visitor directly into journy.io account profile 360 view. When live-sync'ed to an app, this will allow you to one-click-navigate to the account's profile in journy.io.

Renewal date

date/time

Date and time on which the user will renew his/her license on your platform.

Segments

multi-string

Holds the names of the journy.io segments the user is part of, delimited by a CR/Enter.

Stage

string

The journy.io stage the user is currently in.

Tags

multi-string

Holds the names of the journy.io tags the user is tagged with, delimited by a CR/Enter.