Topics
Overview
A much appreciated feature in journy.io is the creation of computed properties. This allows for transforming timeline events into properties through functions.
Example: Let's take a timeline event "Login". With computed properties, you could build "Login Delta 7days" that would compute the increase/decrease of login events during the last 7days against the previous 7 days. These properties are recalculated every 6 hours.
Default (computed) properties
Next to computed properties, we also offer default (computed) properties. These are properties that are computed just as well, but have no function associated because they're part of the inner workings of journy.io.
In fact, everything that is being processed in journy.io, from segments over signals to playbooks, comes down to also recalculating default properties for each affected user and account.
And as with all other properties, each connector will be able to live-sync them, so you can use them to personalise your engagement workflows.
List of default properties
User-level default computed properties:
User Property | Type | Description |
Churn score | percentage | Likelihood that the user will churn. Is calculated through weighted signals being OFF. |
Conversion score | percentage | Likelihood that the user will convert or expand. Is calculated through weighted signals being ON, and the type of current stage. |
Create at | date/time | Date and time when the user was created in journy.io. When setting up journy.io, for older existing users, this will not be equal to the date and time the user was created on your platform. |
Currency | ISO string | The base currency in which user revenue metrics has to be converted to. |
The Email the user was registered with. | ||
External ID | string | The unique user ID from your platform. |
First activity at | date/time | Date and time of first activity registered by journy.io |
First name | string | First name |
Full name | string | First + last name, delimited by a space. |
Health | string | Health label for this user, being "Good", "Normal" or "Bad" |
Health score | percentage | score calculated our of conversion and churn scores; indirectly from weighted signals being OFF or ON. |
Last activity at | date/time | Date and time of last activity registered by journy.io |
Last location country code | ISO string | Country code of last location, registered by journy.io |
Last location country name | string | Country name of last location, registered by journy.io |
Last name | string | Last name |
MRR | decimal number | Monthly recurrent revenue in user-defined currency. |
MRR base | decimal number | Monthly recurrent revenue in system-defined base currency. |
Number of accounts | number | Number of accounts the user is part of. |
Phone | string | Phone number the user was registered with. |
Profile URL | URL link | Link that will bring visitor directly into journy.io user profile 360 view. When live-sync'ed to an app, this will allow you to one-click-navigate to the user's profile in journy.io. |
Renewal date | date/time | Date and time on which the user will renew his/her license on your platform. |
Segments | multi-string | Holds the names of the journy.io segments the user is part of, delimited by a CR/Enter. |
Stage | string | The journy.io stage the user is currently in. |
Tags | multi-string | Holds the names of the journy.io tags the user is tagged with, delimited by a CR/Enter. |
Account-level default computed properties:
User Property | Type | Description |
Churn score | percentage | Likelihood that the account will churn. Is calculated through weighted signals being OFF. |
Conversion score | percentage | Likelihood that the account will convert or expand. Is calculated through weighted signals being ON, and the type of current stage. |
Create at | date/time | Date and time when the account was created in journy.io. When setting up journy.io, for older/existing accounts, this will not be equal to the date and time the account was created on your platform. |
Currency | ISO string | The base currency in which account revenue metrics has to be converted to. |
Domain | string | The domain of the account. "Example.com" |
External ID | string | The unique account ID from your platform. |
First activity at | date/time | Date and time of first activity registered by journy.io |
Health | string | Health label for this account, being "Good", "Normal" or "Bad" |
Health score | percentage | score calculated our of conversion and churn scores; indirectly from weighted signals being OFF or ON. |
Last activity at | date/time | Date and time of last activity registered by journy.io |
MRR | decimal number | Monthly recurrent revenue in account-defined currency. |
MRR base | decimal number | Monthly recurrent revenue in system-defined base currency. |
Number of users | number | Number of users the account has registered. |
Profile URL | URL link | Link that will bring visitor directly into journy.io account profile 360 view. When live-sync'ed to an app, this will allow you to one-click-navigate to the account's profile in journy.io. |
Renewal date | date/time | Date and time on which the user will renew his/her license on your platform. |
Segments | multi-string | Holds the names of the journy.io segments the user is part of, delimited by a CR/Enter. |
Stage | string | The journy.io stage the user is currently in. |
Tags | multi-string | Holds the names of the journy.io tags the user is tagged with, delimited by a CR/Enter. |
Tip: Still have questions or need hands-on advice?
