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FAQ
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Why user avatar is not visible on the board?
Info |
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In short: Because users did not allow to share! |
Longer version below:
There might be the case that user avatar is not shown on the card in the Assignee field and in the user quick filter carousell.
In order to overcome this problem, please ask people to enable their avatar sharing so they will appear on the board:
Click on the Avatar → Manage account
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Share the user’s avatar with anyone
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After this change, the avatar will be shown on the board as expected.
Troubleshooting the App
Local storage is not available
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Anyway, feel free to reach out to our support for an advice.
Safari iframe local storage cleaning
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In short, when you close Safari App it cleans all the local storages and cookies set in iframes. And we (our App) do work in Atlassian Jira iframe. Since local storage is not persistent some of your default settings and configurations won’t be maintained .. but probably the “most annoying” is us always showing you Quickstart after you start Safari and open our App again.
We are looking for workaround at the moment …
Can’t see “Advanced Agile Boards“ in Apps section
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