Important

This article relates to both journy.io's SDKs and Twilio Segment SDKs.

Check out also our journy.io developers documentation -- https://developers.journy.io/

Topics

1 Important
2 Getting started
3 Basic tracking methods
- 3.1 Identify
- 3.2 Group
- 3.3 Track
- 3.4 Page
4 Configuration
- 4.1 Graceful shutdown
- 4.2 Error handling

journy.io’s Node.js library lets you record data from your platform, from your Node.js code.

All of journy.io’s server-side libraries are built for high-performance, so you can use them in your web server controller code. This library uses an internal queue to make identify and track calls non-blocking and fast. It also batches messages and flushes asynchronously to journy.io’s servers.

Getting started

Make sure you’re using a version of Node that’s 14 or higher.

Run the relevant command to add journy.io’s Node library module to your package.json.
npm install @segment/analytics-node
Initialize the Analytics constructor the module exposes with your journy.io SDK connector Write Key, like so:
import { Analytics } from "@segment/analytics-node"; const analytics = new Analytics({ writeKey: "YOUR_WRITE_KEY", host: "https://analyze.journy.io", // Check Proxy Settings path: "/backend/v1/batch" });

Be sure to replace YOUR_WRITE_KEY with your actual Write Key which you can find in journy.io by navigating to: Connections > API/SDK Connector and selecting the source tab and going to the Node.js tab.

This creates an instance of Analytics that you can use to send data to journy.io for your project. The default initialization settings are production-ready and queue 20 messages before sending any requests.

There is an option in journy.io to set a proxy ("Use proxy domain") so traffic flows through your own domain. In that case, host will have another value, pointing to your own domain.

Basic tracking methods

The basic tracking methods below serve as the building blocks of your journy.io tracking. They include Identify, Group, Track, and Page.

These methods correspond with those used in the journy.io Spec. The documentation on this page explains how to use these methods in Node.js.

Identify

For any of the different methods described on this page, you can replace the properties and traits in the code samples with variables that represent the data collected.

identify lets you tie a user to their actions and record traits about them. It includes a unique User ID and/or anonymous ID, and any optional traits you know about them.

journy.io recommends that you make an identify call:

After a user first registers
After a user logs in
When a user updates their info (for example, they change or add a new address)

Example of an anonymous identify call:

analytics.identify({ 
   anonymousId: "48d213bb-95c3-4f8d-af97-86b2b404dcfe", 
   traits: { 
      friends: 42 } 
});

This call identifies the user and records their unique anonymous ID, and labels them with the friends trait.

Example of an identify call for an identified user:

The call above identifies Elon by his unique User ID (the one you know him by in your database), and labels him with the firstname, lastname, email, and friends traits.

The identify call has the following fields:

FIELD	DETAILS
`userId` String, optional	The ID for this user in your database. Note: at least one of `userId` or `anonymousId` must be included in any identify call.
`anonymousId` String, optional	An ID associated with the user when you don’t know who they are (for example, the anonymousId generated by `analytics.js`). Note: You must include at least one of `userId` or `anonymousId` in all identify calls.
`traits` Object, optional	A dictionary of traits you know about the user. Things like: `email`, `firstname` or `lastname`.
`timestamp` Date, optional	A JavaScript date object representing when the identify took place. If the identify just happened, leave it out as journy.io uses the server’s time. If you’re importing data from the past make sure to send a `timestamp`.
`context` Object, optional	A dictionary of extra context to attach to the call. Note: `context` differs from `traits` because it is not attributes of the user itself.

Identifying users happen incremental: You can identify users with a subset of traits; and later make another identify call with another subset of traits. The result of both identify calls will be the union of all traits.

To delete a traits, you have to add them to the identify call with value null:

Find details on the identify method payload in journy.io’s Identify Spec.

Group

group lets you associate an identified user with a group. A group could be a company, organization, account, project or team! It also lets you record custom traits about the group, like industry or number of employees.

journy.io recommends that you make a group call:

After a user first registers, entering its company details.
After a user logs in. Make a group call for each account the user is part of.
When a user updates their info, make a group call for each account the user is part of.

Example group call, adding user Elon Musk to account Tesla, as an 'admin':

The group call has the following fields:

FIELD	DETAILS
`userId` String, optional	The ID for this user in your database. _Note: at least one of `userId` or `anonymousId` must be included in any group call.
`anonymousId` String, optional	An ID associated with the user when you don’t know who they are (eg., the anonymousId generated by `analytics.js`). Note: at least one of `userId` or `anonymousId` must be included in any group call.
`groupId` _string	The ID of the group.
`traits` dict, optional	A dict of traits you know about the group. For a company, they might be things like `name`, `address`, or `phone`.
`context` dict, optional	A dict containing any context about the request.
`timestamp` datetime, optional	A `datetime` object representing when the group took place. If the group just happened, leave it out and we’ll use the server’s time. If you’re importing data from the past make sure you send `timestamp`.

To identify a group, without adding a user, you can use anonymousId with the same value of the groupId. It goes like this:

Group-calling accounts happen incremental: You can identify users with a subset of traits; and later make another identify call with another subset of traits. The result of both identify calls will be the union of all traits.

To delete a traits, you have to add them to the group call with a null reference:

Find more details about group, including the group payload, in the journy.io Spec.

Track

track lets you record the actions your users perform, optionally within the context of an account. Every action triggers what we call an “event”, which can also have associated event metadata.

You’ll want to track events that are indicators of success for your site, like Signed Up, Item Purchased or Article Bookmarked.

To get started, we recommend tracking just a few important events. You can always add more later!

Example anonymous track call:

Example identified track call by a user Elon Musk:

B2B example identified track call by a user Elon Musk in the context of account Tesla, back on Dec 12th 2015:

This example track call tells us that Elon Musk triggered the Car Sold event with a revenue of $39999.99 and chose your hypothetical ‘200-day’ shipping, back on Dec 12th 2015.

track event properties can be anything you want to record. In this case, revenue and shipping method.

The track call has the following fields:

FIELD	DETAILS
`userId` String, optional	The ID for this user in your database. _Note: at least one of `userId` or `anonymousId` must be included in any track call.
`anonymousId` String, optional	An ID associated with the user when you don’t know who they are (for example, the anonymousId generated by `analytics.js`). Note: You must include at least one of `userId` or `anonymousId` in all track calls.
`event` String	The name of the event you’re tracking. We recommend human-readable names like `Song Played` or `Status Updated`.
`properties` Object, optional	A dictionary of event metadata for the event. If the event was `Product Added`, it might have metadata like `total amount` or `currency`.
`timestamp` Date, optional	A JavaScript date object representing when the track took place. If the track just happened, leave it out and we’ll use the server’s time. If you’re importing data from the past make sure you to send a `timestamp`.
`context` Object, optional	A dictionary of extra context to attach to the call. Note: `context` differs from `traits` because it is not attributes of the user itself.

Find details on best practices in event naming as well as the track method payload in the journy.io Spec.

Page

The page method lets you record page views on your website, along with optional extra information about the page being viewed. It is also user to record screen views in your app/on your platform.

If you’re using our client-side set up in combination with the Node.js library, page calls are already tracked for you by default. However, if you want to record your own page views manually and aren’t using our client-side library, read on!

Example page call, where a user Elon Musk visits the pricing page:

B2B example page call, where a user Elon Musk visits the pricing page, when being in account Tesla, back on Dec 12th 2015:

The page call has the following fields:

FIELD	DETAILS
`userId` String, optional	The ID for this user in your database. _Note: at least one of `userId` or `anonymousId` must be included in any page call.
`anonymousId` String, optional	An ID associated with the user when you don’t know who they are (eg., the anonymousId generated by `analytics.js`). Note: at least one of `userId` or `anonymousId` must be included in any page call.
`category` String, optional	The category of the page. Useful for things like ecommerce where many pages often live under a larger category.
`name` String, optional	The name of the page, for example Signup or Home. Providing a name will determine if journy.io will record a screen (with name) or a page (without name).
`properties` Object, optional	A dictionary of properties of the page. A few properties specially recognized and automatically translated: `url`, `title`, `referrer` and `path`, but you can add your own too.
`timestamp` Date, optional	A JavaScript date object representing when the track took place. If the track just happened, leave it out and we’ll use the server’s time. If you’re importing data from the past make sure you to send a `timestamp`.
`context` Object, optional	A dictionary of extra context to attach to the call. Note: `context` differs from `traits` because it is not attributes of the user itself.

Find details on the page payload in the journy.io Spec.

Configuration

The second argument to the Analytics constructor is an optional list of settings to configure the module.

SETTING	DETAILS
`writeKey` string	The key that corresponds to your journy.io SDK connector
`host` string	The base URL of the API. The default is: “https://analyze.journy.io”
`path` string	The API path route. The default is: “backend/v1/batch”
`maxRetries` number	The number of times to retry flushing a batch. The default is: `3`
`maxEventsInBatch` number	The number of messages to enqueue before flushing. The default is: `15`
`flushInterval` number	The number of milliseconds to wait before flushing the queue automatically. The default is: `10000`
`httpRequestTimeout` number	The maximum number of milliseconds to wait for an http request. The default is: `10000`
`disable` boolean	Disable the analytics library for testing. The default is: `false`
`httpClient` HTTPClient or HTTPClientFn	A custom HTTP Client implementation to support alternate libraries or proxies. Defaults to global fetch or node-fetch for older versions of node.

Graceful shutdown

Avoid losing events after shutting down your console. Call .closeAndFlush() to stop collecting new events and flush all existing events. If a callback on an event call is included, this also waits for all callbacks to be called, and any of their subsequent promises to be resolved.

Here’s an example of how to use graceful shutdown:

Error handling

To keep track of errors, subscribe and log all event delivery errors by running:

journy.io - Help Center

The Node.js SDK