Topics

Overview

If you are developing for Atlassian Marketplace it has a very good Vendor Management portal with an Open API to pull data from. This portal might be a better source of data for your Accounts in journy.io as opposed to your CRM or journy.io might be a way for you to get proper CRM as a result of an integration.

Let’s try to work it out!

Pre-requites

If you have engineering team in place and they are available:) you can task them with pulling data from Atlassian Marketplace API on sequence and using journy.io API to connect.

The reality is engineering teams are rarely available and/or you might want to POC it before make a commitment to assign your engineering team on it so you develop something you would need to maintain and evolve in the future.

Therefore, we will be using No-code solution like Make.com in this guide plus share some ready to use blueprints. But you can do it with any other platform you are proficient in.

We will be also using message bus like Segment.com, just because Make.com has a good integration with Segment plus journy.io are fully compatible with it. This will also give you long term possibility to change journy.io with another tool and/or send same data elsewhere.

Configuring Segment Source

Login to you Segmen account and click Sources > Add source

Type API in search and select HTTP API source to add

Open

Click Add source

Open

Put some good name and click click Add source

That’s it - now you have where to upload data with make.com

Configuring Segment Destination

Let’s connect now this Segment source with journy.io.

Logging to your journy.io account and click on Connections > Add connection

Select Segment

Segment connection will open up. Select on Source tab and click on Api key to copy it

Go to Segment and choose Destinations > Add destination.

Search for journy and select it

Select your Source and click Next

Put some good name and select Create Destination

Click on Api Key

And copy the key from journy.io that should be still in your Clipboard. Otherwise switch to journy.io and copy it again

Good - now you have Segment fully configured to receive data from No-code tool mike make.com and push into journy.io

Let’s now play with make.com

Make.com blueprint

Login to your make.com account.

Click Scenarios > Create new scenarios

Select More > Import Blueprint

Your Atlassian vendor data

Click on Atlassian Marketplace Access Properties and specify your Vendor ID

Your Atlassian authorization token

Navigate to https://id.atlassian.com/manage-profile/security/api-tokens

Click Create API token

Copy your access token

Navigate to Basic Authentication Header Generator

Put your email (the same you used to generate token) as username

and token as password to Generate Header

Copy Authorization Header generated. Should be “Basic ….“

Get back to Make.com and insert it into Atlassian Marketplace Access Properties

Almost there!

Your Segment write key

Go to your Segment account and select your Source

Copy your Write Key

Go back to make.com and open Segment Access Properties and paste it there

You are there!

Making it work

You did all the work to start pulling your data from Atlassian Marketplace and pushing it to journy.io. We suggest to start with 1-2 test Licences/Accounts before upload in bulk and making it business as usual.

Test account

Before go all-in with integration you might want to test it out with 1-2 test account/licences. Go to your Atlassian Marketplace Vendor Portal and get 1-2 Entitlement Numbers for test licences you want to process

Go to Make.com and click on Atlassian Marketplace Access Properties

Put test Entitlement Number into respective property and assure that AppKey and LastUpdated are empty

Click Run once

If all good you will see all labels green

Also by clicking on execution counters you can trace end to end execution on all the steps.

Let’s go to Segment, select our Source and click Debugger tab to assure the message was sent

and finally let’s go to journy.io to check our Account created/updated

All active accounts

Once you tested it with 1-2 test licences you have 2 options:

1. Bring all active accounts and move into Atlassian Marketplace Connector | Final configuration in journy.io

2. or do Atlassian Marketplace Connector | Final configuration in journy.io and see how it works to for 1-2 accounts before uploading all active

Let’s bring all active licences to journy.io from Atlassian Marketplace.

Come back to your scenario in make.com (or any other No-code platform).

Click on Atlassian Marketplace Access Properties

• Clear Entitlement Number

• Specify your AddonKey (in case you want licences to a particular App)

• Specify active in status field

• Clear Last Updated if you have it

Click Run once

If all good you will see all labels green

Plus you can verify the amount of accounts/licences created.

Let’s go to Segment, select our Source and click Debugger tab to assure the messages were sent

and finally let’s go to journy.io to check our Account created/updated

Now you have all your active accounts in journy.io

Make it business as usual

Information at Atlassian Marketplace is updated regularly and you want all the changes replicated in journy.io to have up to date look at your clients. To make it happen we will configure an option to execute scenario on cadance (daily) and solicit only updates from Atlassian Marketplace.

Come back to your scenario in http://make.com (or any other No-code platform).

Click on Atlassian Marketplace Access Properties

• Clear Entitlement Number

• Specify your AddonKey (in case you want licences to a particular App)

• Clear status

• Specify Last Updated to make it yesterday for e.g. (if you want to run it daily)

Click Run once and assure you get it in Segment and updated in journy.io

Now turn on scheduling and select a time of day you want to execute it.

Click Save.

You can check progress of execution anytime by clicking on History tab

Final configuration in journy.io

Check out a rich feature set of journy.io at Features.

Below we will show some quick gains that are also specific to Atlassian Marketplace Business.

Suggestion on Business Settings

Click on Settings > Business Settings and scroll to Account.

• Select Website to pull client logo from

• Select Maintenance End Date as renewal date

• Shortlist Key Properties you want to see at overview tab (you still can see all of them at properties tab)

• Setup Custom Links to access client Website, Licences and Transactions for client at Atlassian Marketplace

Suggestion on Stages Configuration

Click on Settings > Stages and select to Account.

Here’s the way we configured stages for ourselves …

Read more on how journy.io treat Stages and how you can define Stages at Stages.

What’s Next?

What else you can pull from Atlassian Marketplace?

We have not pulled all from the below, but here’s more or less a full menu what you can get from Atlassian Marketplace in addition. Feel free to reach to us if you need support with it.

What are the next steps with journy.io?

You have done a lot but this is just the beginning of the journey to have the full potential of journy.io and full value out of it.